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Privacy Policy
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Refund Policy

Shabespresso by Aromesso

At Shabespresso by Aromesso, we take pride in the quality of our coffee makers and aim for complete customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

To request a refund, please contact us within 14 days of receiving your product.

To be eligible:

  • The item must be unused, in its original packaging, and in the same condition that you received it.

  • You must provide proof of purchase (order number or receipt).

  • Only products purchased directly from www.shabespresso.com are eligible for refunds. If you purchased from a third-party retailer, please contact them directly.

2. Non-Refundable Items

We do not offer refunds on:

  • Used or damaged coffee makers not due to manufacturer defect

  • Items returned after 14 days from delivery

  • Customized or limited-edition products

  • Gift cards or promotional items

3. Warranty & Defects

If your coffee maker arrives defective or damaged, please notify us within 7 days of delivery. We will offer a replacement, repair, or refund, depending on the situation.

Please send photos and a detailed explanation to support@shabespresso.com for review.

4. Late or Missing Refunds

If you haven’t received your refund:

  • First, check your bank or credit card account.

  • Then contact your payment provider; it may take several business days to process.

  • If you still need assistance, email us at support@shabespresso.com.

5. Returns & Shipping

To return your item, please contact our team first at support@shabespresso.com to receive return instructions.

Unless the item is defective or incorrect, you will be responsible for return shipping costs. We recommend using a trackable shipping service.

Returns should be sent to:

Shabespresso by Aromesso Shir LeShlomo 19 Jeruslaem Israel

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Last updated: July 2, 2025

This privacy policy explains how we collect, use, and protect your personal data when you log in to our service using Facebook (OAuth2).

1. Who we are

This service is developed and operated by Jonathan Ohayon, an independent developer, as part of the Shabespresso platform.

2. Data we collect

When you log in via Facebook, we collect the following information with your consent:

  • First name

  • Last name

  • Email address

  • Phone number (if available)

3. Purpose of data collection

Your data is used solely to contact you via WhatsApp for appointment scheduling or sending personalized reminders.

We do not sell, rent, or share your data with any third parties.

4. Data retention

Your data will be stored securely for a maximum of 12 months, or until you request its deletion.

5. Your rights

In accordance with applicable privacy regulations (including the GDPR), you have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw your consent at any time

To exercise your rights, please contact us at: contact@shabespresso.com

6. Data security

We implement appropriate technical and organizational measures to protect your data from loss, unauthorized access, or disclosure.

7. Changes to this policy

We reserve the right to update this policy at any time. If we make significant changes, we will notify users via our website.

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